RESPONSIBLE GAMING

jedbaj — Responsible Gaming — Your Safety Is Our Priority

jedbaj believes that entertainment should always be safe and controlled. Our responsible gaming policy helps you enjoy yourself while maintaining healthy limits — for people aged 21 and above only.

Our Commitment

Why is Responsible Gaming important?

Online gaming is a great source of entertainment, but if not used properly it can become a problem. jedbaj always wants every one of its members to play with a healthy mindset and within their limits.

We believe responsible gaming means more than just tracking money lost — it also means protecting your time, mental health, and family life. That is why we provide a number of effective tools and guidelines on our platform.

Remember — gaming is entertainment, not a way to earn income. Every game is chance-based, and both winning and losing are normal. Never bet more than you can afford.

21+

jedbaj is for people aged 21 and above only. Age verification is mandatory when registering an account.

Core Principles of Responsible Gaming

  • 1 Play for entertainment, not with the expectation of earning money.
  • 2 Set your daily budget in advance and do not go over your limit.
  • 3 Avoid placing extra bets to try to recover money you have lost.
  • 4 Do not play when you are tired, under stress, or under the influence of alcohol.
  • 5 Take regular breaks and spend time with family and friends.
  • 6 Reach out to our support team whenever you need help — we are always here for you.
Protection Tools

Our Responsible Gaming Tools

jedbaj has provided you with several effective tools to help you keep your gaming habits under control. You can activate these tools at any time from your account.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately. A 24-hour waiting period applies when increasing a limit, so that you can make a well-considered decision.

Time-Out Break

Use the time-out feature to give yourself a temporary break. Suspend your account for any period from 1 day to 6 weeks. During this time you will not be able to place any bets or make deposits.

Self-Exclusion

If you feel your gaming habits are getting out of control, choose long-term self-exclusion. Options are available to close your account for 3 months, 6 months, or permanently. This decision cannot be reversed.

Set Loss Limits

Decide in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, gaming will stop automatically, protecting you from further losses.

Reality Check Reminders

A pop-up notification will remind you at set intervals — how long you have been playing, how much you have won or lost. This information helps you make the right decisions.

Gaming History Review

You can view a detailed history of all your transactions and gaming sessions at any time. Analyse your own patterns and adjust your limits as needed.

Warning Signs

Warning Signs of Problematic Gaming

If the following signs appear, it means gaming is becoming a problem. If you see yourself or someone you know in this situation, do not delay in seeking help.

Spending beyond your budget

Spending money meant for daily necessities on gaming, or playing with borrowed money.

Chasing lost money

Repeatedly playing in the hope of recovering lost money "all at once".

Distancing from family and work

Neglecting family relationships, work, or studies because of gaming.

Hiding the habit

Hiding your gaming from family or friends, or lying about it.

Restlessness when unable to play

Feeling anxious, angry, or depressed when you cannot play.

Self-Assessment

Ask Yourself

Ask yourself the questions below. If the answer to most of them is "yes", it is time to seek help.

  • Are you spending more time or money on gaming than you planned?
  • Are you betting more the next day to make up for a big loss?
  • Is gaming causing problems with your work, studies, or relationships?
  • Are you using money set aside for rent or food to place bets?
  • Are you arguing or having conflicts with loved ones over gaming?
  • Do you yourself feel that your gaming is out of control?
Remember: Asking for help is not a weakness — it takes courage. jedbaj's support team is always here for you.
Age Verification

21+ Age Requirement and Minor Protection

jedbaj is for people aged 21 and above only. We follow a strict age verification process and participation in gaming by any minor is completely prohibited.

If younger members of your household also use your device, please make sure password protection is enabled on the gaming app or website. Do not allow anyone else to use your account.

Strict Age Verification

Age is verified at the time of registration through a national identity card or other government-issued document.

Prohibition for Minors

Opening an account and gaming are completely prohibited for anyone under 21, and this is enforced without exception.

Account Security

Use a strong password and never share your account details with anyone.

Family Protection

Enable parental controls on your device so that younger members of the family cannot access gaming sites.

Support

Need Help? We Are Here for You

If you are struggling with a gaming problem, you do not have to face it alone. jedbaj's support team and external professional organisations are always ready to help you.

Live Chat Support

Contact our support team 24/7 in Bengali via live chat. Get help with self-exclusion, deposit limits, or time-outs.

Email Support

For any responsible gaming concerns, write to us at [email protected] — we aim to respond quickly.

Professional Counselling

Gaming addiction is a health issue. Seek help from mental health professionals in Bangladesh — it remains completely confidential.

Enjoy safely — jedbaj is always here for you

Playing responsibly means more enjoyment. Play in a safe environment across all our sections — cricket betting, slots, or live casino. Check the FAQ if you have any questions.

Safe, secure, and responsible gaming — jedbaj's commitment

FAQ

Common Questions about Responsible Gaming

Log in to your jedbaj account, then go to the "Responsible Gaming" section under "Account Settings". There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period. For any issues, reach out to our live chat support.

Self-exclusion is a tool that lets you completely close your account for a set period. This option is available for 3 months, 6 months, or permanently. Once self-exclusion is activated, it is not possible to reopen the account during that period under any circumstances. To activate it, contact our support team via live chat or at [email protected].

A time-out is a temporary break — from 1 day up to 6 weeks. Once the period ends, the account is automatically reactivated. Self-exclusion, on the other hand, is a long-term solution — 3 months, 6 months, or permanent. A self-exclusion period cannot be ended early. If you feel your gaming habits are out of control, self-exclusion is the better choice.

No. jedbaj is for people aged 21 and above only. No account can be opened or game played without age verification. If a minor is found to be using an account, that account will be permanently closed immediately and any deposited funds will be returned.

First, contact jedbaj's 24/7 live chat support — our trained team will help you activate self-exclusion or other protection tools. You should also seek advice from a mental health professional. Asking for help is never something to be ashamed of — it takes courage.

Yes, completely confidential. Any request or information related to your responsible gaming concerns is kept strictly private. It is solely for your protection and is never shared with any third party.