jedbaj Privacy Policy

1. Types of Information Collected

When registering an account, logging in, and using gaming services on the jedbaj platform, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address
• National ID (NID) or passport number (for age verification)
• Payment information: bKash, Nagad, Rocket, or bank account number (for transaction processing)
• User preferences, issue reports, and communication content

1.2 Automatically Collected Information

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Time spent on the platform, pages visited, and click data
• Login date and time, and session information
• Cookies and similar tracking technologies (see Section 7 for details)

2. Purpose of Data Collection

jedbaj uses collected information only for the following purposes:

• Account and Identity Verification: To confirm registration, login, and age verification.
• Payment Processing: To manage deposits, withdrawals, and bonuses.
• Customer Support: To resolve your issues via live chat or email.
• Security and Fraud Prevention: To protect platform integrity and prevent unauthorized access.
• Service Improvement: To analyze usage patterns and improve platform quality.
• Legal Compliance: To comply with applicable laws and regulations.
• Communication: To send important updates, transaction-related notifications, and security alerts.

3. Information Sharing and Disclosure

jedbaj does not sell or lease your personal information to third parties. However, information may be shared in certain circumstances:

3.1 Trusted Service Providers

Only the necessary information is shared with payment gateways (bKash, Nagad, Rocket, banks), technology service providers, and security verification agencies that perform specific functions on our behalf. These providers are obligated to comply with our privacy standards.

3.2 Legal Obligations

jedbaj is required to comply with the law if information must be disclosed as part of a court order, government directive, or legal process. In such cases, you will be notified as far as possible, unless prohibited by law.

3.3 Business Changes

If ownership of the business changes for any reason, user information may be transferred as an asset. However, the terms of this Policy will continue to apply.

4. Data Security Measures

jedbaj applies industry-standard technical and organizational measures to keep your information secure:

• SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Access Controls: Only authorized staff can view your information for specific required purposes.
• Regular Security Audits: Our systems are reviewed regularly to identify and address any vulnerabilities.
• Firewall and Intrusion Detection: Advanced security technology is used at the server level.
• Two-Factor Authentication: An additional layer of security is available during the login process.

5. Data Retention Period

jedbaj retains user information only for as long as required for legal, business, or service purposes:

• All information is retained while the account is active.
• After an account is closed, information necessary to meet legal obligations may be retained for a defined period.
• Financial transaction records are retained for a specific period in accordance with regulatory requirements.
• When information is no longer needed, it is securely deleted or anonymized.

6. User Rights

As a jedbaj user, you have the following rights over your own information:

6.1 Right to Access

You may contact us to find out what information we hold about you. After verifying your identity, we will provide a copy of the information held.

6.2 Right to Correction

If any of your information is incorrect, you may request a correction. Many details can be changed directly from your account settings; contact customer support if needed.

6.3 Right to Deletion

Beyond legal obligations, you may request that your information be deleted. This request can be made along with an account closure request. Financial records and transaction history must be retained for a defined period for regulatory reasons.

6.4 Right to Object to Processing

You may object to the use of your information for specific purposes, particularly for marketing messages. This can be done via the unsubscribe link or by contacting us directly.

6.5 Data Portability

Where applicable, you may request your data in a structured, commonly used format.

7. Cookie Policy

The jedbaj website uses cookies and similar technologies. Cookies are small text files stored in your browser.

7.1 Cookies We Use

• Essential Cookies: For maintaining login sessions, security verification, and core platform functionality.
• Performance Cookies: For analyzing page load times, error reports, and user experience.
• Functional Cookies: To remember your language preference, game settings, and other personalized settings.

7.2 Cookie Controls

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality.

8. Protection of Minors

jedbaj is for users aged 21 and above only. We do not knowingly collect information from minors under any circumstances. If it is found that a minor has created an account, that account will be closed immediately and the related information will be deleted.

If someone you know has created an account by hiding their age, please inform our support team.

9. Third-Party Links and Services

The jedbaj platform is connected to bKash, Nagad, Rocket, and banking services for payment processing. These third-party services have their own privacy policies. jedbaj is not responsible for the data practices of these external services. You are advised to read the relevant service's policy before making a transaction.

10. Policy Changes and Updates

This privacy policy may change from time to time. If significant changes are made, we will:

• Post a clear notice on the website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of the page.

Continued use of the platform after changes have been made will be taken as your agreement to the new policy.

11. Steps in Case of a Data Breach

If a security incident or data breach occurs, jedbaj will take the following steps:

• Technical measures will be taken immediately to limit potential damage.
• Affected users will be notified by email as soon as possible.
• Transparent information will be provided about the nature of the incident, its potential impact, and the corrective steps taken.
• Systems will be improved to prevent a recurrence.